Get started with your KOALA product

Real-time transcription

Read Thai text while recording through the app. Review the transcript against the original audio before important use.

Text and conversation translation

Bilingual text and two-way conversation translation are supported. Ask our team about your required language pair.

Ask AI

Help summarize key points, plan follow-up work, and draft emails from recorded content. Review answers before use.

First setup and activation

Before first use, charge the recorder and connect it to the app to activate normal operating mode.

1. Charge with a standard 5V/1A (maximum) adapter and the supplied magnetic cable.
2. Search for “DOWAY” in the App Store or Google Play and install the app.
3. Turn on phone Bluetooth, power on the recorder, and connect the device through the app.

Power and wake the display

1. Hold the power button for 3 seconds to turn on the recorder. The display shows “welcome”.
2. Hold it for 3 seconds again to power off. The display shows “see you”.
3. After 30 seconds without operation, the display sleeps. Briefly press the power button to wake it.

Choose NOTE or CALL mode

While the display is awake, double-press the power button to switch modes.

1. NOTE is for general voice recording.
2. CALL is for supported phone-audio recording scenarios.

Before recording audio or a conversation, inform everyone involved and follow applicable privacy laws and rules.

Start, pause, and save a recording

1. Slide the recording switch upward. The recorder vibrates once and starts recording.
2. During recording, briefly press the power button once to pause.
3. Slide the recording switch downward to finish. The recorder vibrates twice, displays “save”, and stores the file automatically.

Connect the DOWAY app

1. Open the app and enable phone Bluetooth. Both iOS and Android are supported.
2. Power on the recorder and open the device connection screen in the app.
3. Select the device named “X Note” and wait until both the app and the recorder Bluetooth icon show a connection.

Once connected, the app can access supported recording, playback, and file-management functions.

Transcription and AI Summary

1. Open the required recording in the app to enter the playback and transcription screen.
2. Choose “Transcribe”, then select a template and the spoken language.
3. Start transcription and wait for processing to finish.
4. The app then shows the transcript, summary, and Mind Map.

The selected transcription language must match the language spoken in the recording.

Where files are stored

1. Without an app connection, recordings are stored in the recorder memory.
2. After reconnecting, recordings made offline can be downloaded or transferred to the app.
3. Transcription results are stored in the phone app.

Charging, file transfer, and export

Charge with the supplied magnetic cable and a 5V/1A (maximum) adapter. To connect to a phone or computer, use the supplied cable with the included OTG adapter.

This specification does not document the exact Export or Share controls in the app. Use only the options shown in the current app version, or contact support before an important workflow.

First setup and activation

Before first use, charge the recorder and connect it to the app to activate normal operating mode.

1. Charge with a standard 5V/1A (maximum) adapter and the supplied magnetic cable.
2. Search for “DOWAY” in the App Store or Google Play and install the app.
3. Turn on phone Bluetooth, power on the recorder, and connect the device through the app.

Power and wake the display

1. Hold the power button for 3 seconds to turn on the recorder. The display shows “welcome”.
2. Hold it for 3 seconds again to power off. The display shows “see you”.
3. After 30 seconds without operation, the display sleeps. Briefly press the power button to wake it.

Choose NOTE or CALL mode

While the display is awake, double-press the power button to switch modes.

1. NOTE is for general voice recording.
2. CALL is for supported phone-audio recording scenarios.

Before recording audio or a conversation, inform everyone involved and follow applicable privacy laws and rules.

Start, pause, and save a recording

1. Slide the recording switch upward. The recorder vibrates once and starts recording.
2. During recording, briefly press the power button once to pause.
3. Slide the recording switch downward to finish. The recorder vibrates twice, displays “save”, and stores the file automatically.

Connect the DOWAY app

1. Open the app and enable phone Bluetooth. Both iOS and Android are supported.
2. Power on the recorder and open the device connection screen in the app.
3. Select the device named “X Note” and wait until both the app and the recorder Bluetooth icon show a connection.

Once connected, the app can access supported recording, playback, and file-management functions.

Transcription and AI Summary

1. Open the required recording in the app to enter the playback and transcription screen.
2. Choose “Transcribe”, then select a template and the spoken language.
3. Start transcription and wait for processing to finish.
4. The app then shows the transcript, summary, and Mind Map.

The selected transcription language must match the language spoken in the recording.

Where files are stored

1. Without an app connection, recordings are stored in the recorder memory.
2. After reconnecting, recordings made offline can be downloaded or transferred to the app.
3. Transcription results are stored in the phone app.

Charging, file transfer, and export

Charge with the supplied magnetic cable and a 5V/1A (maximum) adapter. To connect to a phone or computer, use the supplied cable with the included OTG adapter.

This specification does not document the exact Export or Share controls in the app. Use only the options shown in the current app version, or contact support before an important workflow.

Can I use it with iPhone 15 and newer?

Yes, with USB-C iPhone models. Actual power depends on the device and charger.

Can I use it with MacBook or iPad?

Yes, with USB-C devices that support PD charging.

Why do some devices not reach 240W?

240W is the cable maximum. Actual power depends on the charger and device.

iPhone USB-C

Use with iPhone models that have a USB-C port. Card access depends on the file formats supported by the device.

Android

Before use, check that your USB-C phone supports OTG and card access.

TF / MicroSD

The built-in reader supports TF / MicroSD cards up to 2TB according to the product specifications.

exFAT

For iOS, exFAT is recommended. Back up the card before formatting because existing data may be erased.

Frequently asked questions

See the product page for answers about iPhone, Android, iPad, MacBook, and supported speeds.

Can I watch pets while outside?

Yes, after connecting the device and app as instructed.

Does it need Wi-Fi?

Yes. Wi-Fi is required for real-time mobile viewing.

Can I view it on my phone?

Yes, after setup.

How long does the battery last?

Runtime depends on wind level and usage pattern.

Can I use it while charging?

Check the official manual for safe continuous use while charging.

Is it suitable for bedrooms?

Yes. It is suitable for bedrooms, desks, and personal spaces.

Does it work with every USB-C laptop?

Supported functions depend on the connected device. HDMI requires USB-C video output or DisplayPort Alt Mode support.

What should I check if HDMI does not work?

Check whether the laptop supports USB-C video output / DisplayPort Alt Mode, plus the HDMI cable, display, and display settings.

Will every laptop charge at 100W?

100W is the maximum supported value. Actual charging power depends on the adapter, cable, and device.

One-handed opening and closing

Control the electric mechanism using the buttons on the handle with the hand holding the umbrella.

Type-C charging

This model has a Type-C charging port. Check the manual or ask our team about the adapter and charging instructions before use.

Size and frame

Open diameter: 115 cm. Open height: 66 cm. Folded height: 34 cm. Folded width: 6.5 cm. The frame has 10 ribs.

Where can I buy KOALA Risetime Umbrella?

This product is currently sold through Shopee Official Store only.

Is it available on TikTok Shop?

There is no TikTok Shop link for this product yet.

Where should I buy to avoid counterfeit products?

Use the Shopee Official Store link shown on this website.